Pujiang Huajiang Artware Co., Ltd.
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FAQ

 

Q1: Are you trading comany or manufactor?

A1:We are factory

 

Q2: How long is your delivery time?

A2: Generally it is 5-10 days if the goods are in stock. or it is 15 -20 days if the goods a re not in stock, it is according to quantity.

 

Q3: Do you provide samples? is it free or extra?

A3: Yes, Free Samples Means Customer pay sample and express cost in advance, we will refund all in the future orders

 

Q4: What is your terms of payment?

A4 : Payment <= 1000 USD 100% in advance. Payent> =1000 USD, 30% T/T in advance balance before shipping.

Q5:What is the MOQ?

 

A5: 50-100 Pcs For Designs Already exist, 200Pcs for OEM/ODM Produce.

QG:Can I mix different designs?

A6: Yes, Sure

 

Q7:Can I get a lower price if I order large quantities ?

A7: Yes, cheaper prices with more bigger orders.

 

Q8:Can I add or dele te items from my order if, I change my mind ?

A8 : Yes, but you need to tell us asap. If your order has been done in our produce line, we cannot change it. It is about 2 days after confirming the order.

 

Q91 : Can I get the pre – production sample ?

A9:Ye s, we will send you pre-produce sample after you confirm, then we will start production

 

Q10: When you ship my order?

AlO: Normally 5-30 days after receiving your payment, according to quantity packing and other request.

 

Q11: How about the quality guarantee period?

A11: All Products got 1 Year Warranty.

 

Q12 : How can you guarantee the producion quality ?

A12: our production quality follow CPSIA & Oeko-Text standard 100 We have 15 years experience of QC team.We have strictly quality control system in our productionpro cess. We have 4 times inspection for every finished product before package Third part in spection acceptable